Contact Us
Got a question about renting slots? Technical Question? Billing Question? If you have any kind of question relating to KINGJ.NET game servers, we're more than happy to answer. Please send use this form or send an email to game@kingj.net
You should expect a response within 24 hours, usually much sooner. We do not do phone contact, except for extreme cases, details will be given to you in this case.
Support Ticket
For existing customers, the best way of obtaining support is by submitting a ticket on the appropriate panel. This allows us to easily identify who is sending the ticket, making our services more secure. Please see this knowledgebase article for details on which Support Ticket System you should use for your problem.
IRC
We have an IRC channel that you may wish to use to discuss matters or talk with others who rent their server from us. If you are looking for a quick answer to a question or support issue however, we reccomend you send an email rather than using IRC, as we don't monitor the channel 24/7!
Network: GameSurge
Channel: #KingJGameServers